Quality Care

The aim at Summerhayes is to provide and maintain excellent quality standards so that we can achieve high levels of satisfaction, happiness and comfort for our residents.

To enable us to provide high quality care to our residents we have a team of fully trained, dedicated staff, some of whom have been with us for more than fourteen years.

  • We rarely use agency staff.
  • We deliver support and care 24 hours aday, 7 days a week, 365 days of the year

We tailor individual care plans for each resident concentrating on their unique needs and preferences. As Summerhayes is not a large home our staff are able to react and respond immediately to any changes to a residents needs.

We listen carefully to both residents and their families in order to maintain individuality and dignity. We also try to ensure that a resident has complete control over how they spend their days.

All of our residents have access to a GP, Chiropodist, Audiologist, Optician and Dentist when and if required.